Responsible Gaming
Gambling Should Be Entertainment
At True Fortune Casino, we believe gambling should be enjoyed purely as a form of entertainment. It is never a reliable way to earn money or solve financial problems. If you find yourself gambling to make money, chase losses, or escape personal difficulties, please seek help immediately.
We are committed to promoting responsible gaming practices and providing tools to help you maintain control.
Age Verification
In the United Kingdom, you must be 18 years of age or older to gamble. True Fortune Casino strictly adheres to age verification requirements and will refuse service to anyone under the legal gambling age.
If you are under 18, please do not attempt to register or place bets. Underage gambling is illegal and harmful.
Warning Signs of Problem Gambling
Please be aware of the following warning signs that may indicate problem gambling:
- Chasing losses: Continuing to gamble to recover money you've lost
- Hiding gambling activity: Keeping your gambling secret from family or friends
- Neglecting responsibilities: Missing work, family time, or other obligations due to gambling
- Increasing stakes: Needing to gamble with larger amounts to feel the same excitement
- Loss of control: Being unable to stick to predetermined limits or stop when you intended to
- Gambling with borrowed money: Using credit, loans, or money you cannot afford to lose
- Mood changes: Becoming irritable, anxious, or depressed when unable to gamble
- Relationship problems: Conflicts with family or friends over gambling habits
- Financial difficulties: Experiencing debt, unpaid bills, or financial hardship as a result of gambling
- Failed attempts to stop: Repeated unsuccessful efforts to reduce or quit gambling
If you recognise any of these signs in yourself or someone you know, help is available.
Self-Help Tools and Controls
True Fortune Casino provides the following responsible gaming tools to help you maintain control:
- Deposit Limits: Set maximum amounts you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Establish maximum amounts you are willing to lose during a session or period
- Session Time Limits: Set automatic session reminders and time-out periods to help you take breaks
- Reality Checks: Enable pop-up reminders during gameplay to check how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
- Account Cooling Off: Request a temporary suspension of your account to take a break
All players are encouraged to use these tools proactively to manage their gaming activity responsibly.
Support Organizations and Resources
If you or someone you know is struggling with problem gambling, please reach out to one of these organisations:
United Kingdom (Primary Resources)
- GamCare - Free, confidential support for problem gambling
www.gamcare.org.uk
Telephone: 0808 8020 133 (free and confidential) - GamStop - The National Self-Exclusion Scheme for Great Britain
www.gamstop.co.uk
Self-exclude from all online gambling operators simultaneously - Gamblers Anonymous - Peer support and recovery meetings
www.gamblersanonymous.org.uk - National Problem Gambling Clinic - NHS-funded specialist treatment
https://www.cnwl.nhs.uk/our-services/national-problem-gambling-clinic
International Resources
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org
Helpline: 1-800-GAMBLER (1-800-426-2537) - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
www.bzga.de
If You Need Help, Please Act Now
Problem gambling is a serious issue that can affect your mental health, finances, relationships, and overall wellbeing. Seeking help is a sign of strength, not weakness.
If you or someone you care about is experiencing gambling-related difficulties:
- Contact one of the support organisations listed above immediately
- Speak to a trusted friend, family member, or healthcare professional
- Use the self-help tools available on this site
- Consider self-exclusion through GamStop for immediate protection
Remember: Help is available, and recovery is possible. You don't have to face this alone.